AI Operating Architecture
A structural model for how organizations make decisions, coordinate workflows, and retain knowledge in AI-native conditions.
Definition
AI operating architecture is the organizational system that governs decision logic, context flow, and agent coordination across teams.
Layer Diagram
- Infrastructure: research and model capabilities
- Architecture: organizational intelligence design
- Implementation: applications and tools
- Operational intelligence: recurring execution loops
Organizational Transformation Model
- 01Standardize decision definitions
- 02Structure context interfaces
- 03Orchestrate agent/human workflows
- 04Institutionalize memory and governance
Case Scenarios
- Revenue operations where decisions fragment across CRM, finance, and delivery systems.
- Multi-team service organizations with repeated escalations caused by context loss.
- Regulated operating models that need transparent agent behavior and policy controls.