Risk operations

Free Canadian small business workbook

AI Risk Register for SMB Operations

A worksheet for tracking data risk, decision risk, customer communication risk, operational dependency, model drift, tool failure, and ownership gaps.

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What’s inside

A working guide
for a real decision.

Create a practical risk register that links each AI risk to owner, impact, likelihood, controls, fallback, and review cadence. Use this guide to make the operating choice explicit, test it with evidence, and record who owns the next decision.

Who this is for

Teams turning architecture work into a reusable operating artifact.

Bring the people who own the work

Include the workflow owner, a person who performs the work, a reviewer with authority to approve or stop it, and the relevant data or tool owner.

Includes an explainer, working worksheet, three illustrative examples and practical considerations. This is a planning PDF, not prebuilt automation software.

Use it with your own work

Five questions
to work through.

Choose one workflow. Record enough context to support a decision, then use the worksheet to name the owner, evidence and next review.

  1. Data risk

    Could sensitive, stale, or unauthorized data enter or leave the workflow?

  2. Decision risk

    Could the AI influence a high-impact decision without enough review?

  3. Communication risk

    Could the AI send, draft, or shape customer-facing content incorrectly?

  4. Dependency risk

    Could operations fail if the model, tool, or integration is unavailable?

  5. Ownership risk

    Could exceptions fall between teams or remain unreviewed?

Illustrative examples from the workbook

Where this becomes practical.

Consulting Practice

Register proposal disclosure risk

An assistant could pull confidential examples into a new client proposal.

Independent Retailer

Register wrong-stock risk

Incomplete feeds could produce an overconfident order recommendation during a busy week.

Accounting Practice

Register material-summary error

A client summary may omit a material exception or show an unreconciled figure.

AI-supported role
Capture possible failures, affected parties, existing controls, and evidence for each risk record.
Human authority
The risk owner scores impact and likelihood, chooses treatment, and sets review dates.
What to measure
Track high risks without owners, overdue treatment, near misses, and repeated exceptions.

Illustrative scenarios, not client results or a promise of performance. The workbook includes additional case-specific prompts.

A useful first step

Use the workbook.
Bring us the next question.

Download and use it without booking a call. If you want help applying it, email Chris with the workflow you’re considering and what you want to improve.

Discuss your workflow

Further reading in the library

General operational guidance only. These resources are not legal, privacy, cybersecurity or regulatory advice.