Workflow selection

Free Canadian small business workbook

AI Workflow Prioritization Matrix

A worksheet for ranking where AI should enter operations first.

7 pages · PDF workbook · No email required

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What’s inside

A working guide
for a real decision.

Compare workflows by impact, feasibility, risk, measurability, human review, and reversibility before choosing what to build. Use this guide to make the operating choice explicit, test it with evidence, and record who owns the next decision.

Who this is for

Teams turning architecture work into a reusable operating artifact.

Bring the people who own the work

Include the workflow owner, a person who performs the work, a reviewer with authority to approve or stop it, and the relevant data or tool owner.

Includes an explainer, working worksheet, three illustrative examples and practical considerations. This is a planning PDF, not prebuilt automation software.

Use it with your own work

Five questions
to work through.

Choose one workflow. Record enough context to support a decision, then use the worksheet to name the owner, evidence and next review.

  1. Impact

    How much time, quality, revenue, service, risk, or decision clarity could improve?

  2. Feasibility

    Are the context, data, permissions, integrations, skills, and operating capacity available?

  3. Risk

    What customer, financial, compliance, or operational harm could occur if this fails?

  4. Measurability

    Can the team compare a baseline, acceptance threshold, and ongoing monitoring signal?

  5. Human review

    Can an accountable person review the right outputs and exceptions without becoming the bottleneck?

Illustrative examples from the workbook

Where this becomes practical.

Consulting Practice

Rank intake against proposal drafting

Both ideas save time, but intake has clearer inputs and a safer approval path for a first pilot.

Independent Retailer

Compare ordering and customer replies

The owner must choose between a measurable stock problem and a customer-facing response use with greater error risk.

Accounting Practice

Choose a low-risk starting workflow

Client summaries, reconciliations, and reminders differ in data quality and professional review burden.

AI-supported role
Compare candidate workflows against a consistent impact, feasibility, risk, and reversibility rubric.
Human authority
Leaders choose the first workflow and document why attractive alternatives should wait.
What to measure
Compare baseline friction, pilot value, risk exceptions, and the cost of human review.

Illustrative scenarios, not client results or a promise of performance. The workbook includes additional case-specific prompts.

A useful first step

Use the workbook.
Bring us the next question.

Download and use it without booking a call. If you want help applying it, email Chris with the workflow you’re considering and what you want to improve.

Discuss your workflow

Further reading in the library

General operational guidance only. These resources are not legal, privacy, cybersecurity or regulatory advice.